Customer Service Specialist – Categorie Protette (l.68/99) | Assistenza Clienti
Diversey
Fluent italian language skills
Experience with sap mm/sd systems
Basic technical knowledge of machinery
This role serves as the primary point of contact for clients, providing direct technical assistance and operational support via phone and digital channels
Job Summary
This role serves as the primary point of contact for clients, providing direct technical assistance and operational support via phone and digital channels.
Candidates will manage customer orders, verify shipments, and coordinate with technical teams for on-site interventions when necessary.
The position offers comprehensive training on TASKI machines and other products, along with clear career growth opportunities within a global organization.
Matching Summary
This role serves as the primary point of contact for clients, providing direct technical assistance and operational support via phone and digital channels.
Skills & Requirements
Must-have
Fluent Italian language skills
Experience with SAP MM/SD systems
Basic technical knowledge of machinery
Proactive problem-solving approach
Ability to handle high-pressure situations
Nice-to-have
English language proficiency
Prior customer service experience
Familiarity with Salesforce tools
Excel pivot table and VLOOKUP skills
Interest in professional cleaning technology
Key Requirements
Must belong to Protected Categories (L.68/99)
Fluent Italian language required
Proficiency in Outlook and Office 365
Knowledge of electrical and hydraulic components preferred