Senior Business Analyst - Digital Student Services

Australian National University

Canberra, ACT, Australia
Base: $121,359 - $129,772 py; bonus/equity: not sp...
On-site
Business process design
Requirements gathering
Service improvement
As our Senior Business Analyst, you will play a key role in transforming the student journey from enrolment to graduation by delivering smarter, more personalised degree planning aligned with the ANU Digital Plan and Strategy

Job Summary

  • As our Senior Business Analyst, you will play a key role in transforming the student journey from enrolment to graduation by delivering smarter, more personalised degree planning aligned with the ANU Digital Plan and Strategy.
  • You will act as the bridge between academic stakeholders, technology teams, and students, shaping tools and processes that guide thousands of learners through their academic pathways.
  • Information Technology Services delivers digital solutions to enable ANU to achieve its strategic goals and embraces diversity, inclusion, and flexibility in everything they do.

Matching Summary

As our Senior Business Analyst, you will play a key role in transforming the student journey from enrolment to graduation by delivering smarter, more personalised degree planning aligned with the ANU Digital Plan and Strategy.

Salary

Base: $121,359 - $129,772 per annum; Bonus/Equity: Not specified; Benefits: 17% superannuation

Skills & Requirements

Must-have

  • Business process design
  • Requirements gathering
  • Service improvement
  • Student degree planning systems
  • Academic progression systems
  • Stakeholder engagement
  • Agile and traditional delivery frameworks

Nice-to-have

  • Collaborative work environment
  • Strategic operation
  • Passion for student experience improvement
  • Experience in complex agile environments
  • Engagement with diverse user groups

Key Requirements

  • Experience as Senior Business Analyst in higher education or edtech
  • Strong understanding of curriculum and academic policy
  • Rights to live and work in Australia
  • Background check required

Work Rights

Must have rights to live and work in Australia

Tailored Resume

Cover Letter