GX Bank Berhad, Malaysia's first digital bank, is seeking a Customer Support Executive to provide real-time assistance to customers via various channels. The ideal candidate will have at least two years of experience in customer service within financial institutions and demonstrate strong problem-solving and communication skills
Job Summary
GX Bank Berhad is the first digital bank in Malaysia approved by BNM to serve unserved individuals and SMEs.
The role involves providing real-time human-assisted customer support via voice, live chat, email, and social media channels.
Employees must be vigilant to spot risks, security, or fraud issues and escalate them as necessary.
Matching Summary
Match Score: 75
GX Bank Berhad, Malaysia's first digital bank, is seeking a Customer Support Executive to provide real-time assistance to customers via various channels. The ideal candidate will have at least two years of experience in customer service within financial institutions and demonstrate strong problem-solving and communication skills.