Reservation Agent - Aman Rosa Alpina

Aman

San Cassiano, Italy
Fluency in english and italian
Experience in luxury hospitality
Hospitality software proficiency
As a Reservation Agent at Aman Rosa Alpina, you are the first point of contact for guests and an architect of the Aman experience

Job Summary

  • As a Reservation Agent at Aman Rosa Alpina, you are the first point of contact for guests and an architect of the Aman experience.
  • You will manage inquiries with grace, precision, and a deep understanding of the unique luxury offerings of the Dolomites, ensuring every guest journey begins with seamless, personalized service.
  • Collaboration with Front Office and Concierge teams ensures a smooth transition from booking to guest arrival.

Matching Summary

As a Reservation Agent at Aman Rosa Alpina, you are the first point of contact for guests and an architect of the Aman experience.

Skills & Requirements

Must-have

  • Fluency in English and Italian
  • Experience in luxury hospitality
  • Hospitality software proficiency
  • Guest reservation management
  • Revenue optimization through upselling
  • High accuracy in Property Management System

Nice-to-have

  • Exceptional communication skills
  • Calm and elegant under pressure
  • Detail-oriented approach
  • Collaborative teamwork

Key Requirements

  • Fluency in English and Italian
  • 4 or 5-star luxury hospitality experience
  • Familiarity with Opera, Protel, or similar PMS

Work Rights

Not specified

Tailored Resume

Cover Letter