Junior End User Onsite Support

DXC Technology Australia & New Zealand

Onsite
2-3 years deskside support experience
Hardware diagnosis and repair skills
Software functionality troubleshooting
This full-time onsite role requires providing high-quality technical and troubleshooting services within strict SLA timeframes

Job Summary

  • This full-time onsite role requires providing high-quality technical and troubleshooting services within strict SLA timeframes.
  • The position involves managing hardware and software issues across a wide variety of devices including desktops, mobile devices, and meeting room equipment.
  • DXC Technology prioritizes in-person collaboration while fostering an inclusive environment where employees can thrive through strong community connections.

Matching Summary

This full-time onsite role requires providing high-quality technical and troubleshooting services within strict SLA timeframes.

Skills & Requirements

Must-have

  • 2-3 years deskside support experience
  • Hardware diagnosis and repair skills
  • Software functionality troubleshooting
  • IMACD physical installation skills
  • Strong communication and coordination

Nice-to-have

  • ServiceNow platform experience
  • VIP user support experience
  • MNC corporate environment background
  • Adaptability to overtime requirements
  • Service mindset and patience

Key Requirements

  • 2-3 years of deskside support experience
  • Fluent English reading, writing, and speaking skills
  • Experience with ServiceNow (preferred)
  • Willingness to work overtime when required

Work Rights

Not specified

Tailored Resume

Cover Letter