Patient Access Representative - Relief, Day (7a-3:30p) - Stratford Ed
Jefferson Health
Stratford, New Jersey, United States
$17.00 - $21.89 hourly; not specified; not specifi...
On-site
Positive patient experience
Strong communication skills
Customer service skills
Jefferson Health is seeking a Patient Access Representative for a relief position in Stratford, New Jersey. The role involves providing exceptional customer service during patient registration, verifying insurance information, and ensuring compliance with healthcare protocols
Job Summary
Provides a positive patient experience to patients and families by demonstrating strong communication and customer service skills while registering patients.
Gathers complete and accurate demographic and insurance information from patients and families, identifies uninsured patients for referral, and retrieves orders.
Collects patient out-of-pocket liability/copays, verifies insurance, and confirms referrals and authorizations are on file, if required.
Matching Summary
Match Score: 75
Jefferson Health is seeking a Patient Access Representative for a relief position in Stratford, New Jersey. The role involves providing exceptional customer service during patient registration, verifying insurance information, and ensuring compliance with healthcare protocols.
Salary
$17.00 - $21.89 Hourly; Not specified; Not specified
Skills & Requirements
Must-have
Positive patient experience
Strong communication skills
Customer service skills
Accurate demographic and insurance information
Verify insurance coverage and benefits
Collect patient out-of-pocket liability
Nice-to-have
Familiar with healthcare EHR applications
Knowledge of medical terminology
Meticulous attention to detail
Key Requirements
High School Diploma or GED
Minimum 3 years experience in healthcare customer service
Proficient with computer and Microsoft Office skills
Associates degree in healthcare or business administration preferred