To run the credit control team but also be a functional expert, supporting a fast order to cash process through the timely collection and posting of payments to customer accounts
Job Summary
To run the credit control team but also be a functional expert, supporting a fast order to cash process through the timely collection and posting of payments to customer accounts.
Provide a first-class, value-added, customer experience to both private clients and on trade customers, and to support the private client sales team, the on trade sales team and the Hong Kong private client sales team.
Embrace diversity in the broadest possible sense, creating an inclusive culture where everyone feels valued and that they can belong.
Matching Summary
To run the credit control team but also be a functional expert, supporting a fast order to cash process through the timely collection and posting of payments to customer accounts.
Skills & Requirements
Must-have
Credit control experience
People leadership
Cash collection
Payment allocation
Customer query resolution
Month end reporting
Nice-to-have
Customer experience focus
Continuous improvement
Building effective relationships
Flexibility and adaptability
Inclusive culture champion
Key Requirements
Experience in a wine and spirits business an advantage
Proven track record in a fast paced, customer facing environment