Base: $65,000 to $75,000 annually; bonus/equity: d...
On-site
Client support via phone, email, chat
Troubleshoot account and trading issues
Navigate advanced trading platforms
Interactive Brokers is a global financial services company known for its advanced trading platform and client commitment
Job Summary
Interactive Brokers is a global financial services company known for its advanced trading platform and client commitment.
The role involves serving as the first point of contact for clients, guiding them through trading tools, and troubleshooting various account and trading issues.
The company offers competitive salary, performance bonuses, stock grants, comprehensive health benefits, retirement plans, and educational reimbursement.
Matching Summary
Interactive Brokers is a global financial services company known for its advanced trading platform and client commitment.
Salary
Base: $65,000 to $75,000 annually; Bonus/Equity: discretionary cash bonus and stock award; Benefits: health care, tuition reimbursement, 401(k) with match, wellness programs
Skills & Requirements
Must-have
Client support via phone, email, chat
Troubleshoot account and trading issues
Navigate advanced trading platforms
Collaborate with technology and operations
Multi-asset trading product knowledge
Nice-to-have
Passion for financial markets and technology
Strong communication and problem-solving skills
Ability to remain calm under pressure
Self-motivated and adaptable
Team collaboration and growth mindset
Key Requirements
Bachelor’s degree in finance, economics, business, STEM or related field preferred
One to three years experience in customer-facing, finance, or technology role
In-depth understanding of stocks, options, futures, forex, crypto, fixed income