Full Time Floor Leader - Natick Mall

Strictly Internal

Natick, United States
On-site
1 year customer service and sales experience
Cash handling and register opening closing
Supervisory experience with coaching and training
The Full-Time Floor Leader position at the Natick Mall involves overseeing the store's operations, driving sales, and leading a team of sales associates to deliver exceptional customer experiences. The role requires a strong background in customer service, sales, and team management within a retail context

Job Summary

  • The Floor Leader plays a vital role in supporting the Store Management Team across all areas of the business to ensure operational excellence.
  • You will lead and inspire a team of sales associates on the shop floor to achieve and surpass sales goals while fostering a culture of passion and positivity.
  • The role involves educating customers on Lush brand values such as fighting animal testing, ethical buying, and handmade products.

Matching Summary

Match Score: 85

The Full-Time Floor Leader position at the Natick Mall involves overseeing the store's operations, driving sales, and leading a team of sales associates to deliver exceptional customer experiences. The role requires a strong background in customer service, sales, and team management within a retail context.

Skills & Requirements

Must-have

  • 1 year customer service and sales experience
  • Cash handling and register opening closing
  • Supervisory experience with coaching and training
  • Problem-solving in fast-paced team environment
  • Flexible schedule including evenings weekends holidays

Nice-to-have

  • Passion for skincare natural beauty and ethical business
  • Experience with consultation-based customer service models
  • Experience analyzing sales metrics
  • Background in skincare or cosmetics industry
  • Knowledge of Lush brand values and product lines

Key Requirements

  • Minimum 1 year of supervisory experience
  • Minimum 1 year of cash handling experience
  • Minimum 1 year of customer service experience
  • Minimum 1 year of sales experience
  • Availability for flexible scheduling including holidays

Work Rights

Not specified

Tailored Resume

Cover Letter