CommBank is seeking a part-time Customer Banking Specialist for their Booragoon branch, focusing on delivering exceptional customer service and financial solutions. The role involves engaging with customers, assessing their financial needs, and providing referrals to specialists as necessary
Job Summary
Deliver a seamless banking experience for over 10 million personal and small business customers.
Work collaboratively to deliver outstanding outcomes for every customer, understanding their needs and referring them to specialists.
Engage with customers through meaningful conversations, financial health checks, and proactive outreach to build rapport and address needs.
Matching Summary
Match Score: 85
CommBank is seeking a part-time Customer Banking Specialist for their Booragoon branch, focusing on delivering exceptional customer service and financial solutions. The role involves engaging with customers, assessing their financial needs, and providing referrals to specialists as necessary.
Skills & Requirements
Must-have
meaningful customer conversations
in-branch technology assistance
transactional needs fulfillment
financial health checks
loan and credit card applications
customer feedback capture
Nice-to-have
passion for service excellence
act with integrity
customer centric approach
holistic customer solutions
community event participation
Key Requirements
Must be available for predetermined roster Monday – Friday 9.30am – 2pm
Ability to ask the right questions and find the right solutions
Ability to work in a busy, commercial and driven retail environment