Customer Service Specialist

eService / Global Payments Inc.

Warsaw, Poland
Not specified; not specified; benefits: private me...
English language proficiency minimum b2 level
Proficiency in ms office package
Experience in customer service roles
The role involves processing client documentation, managing POS terminal functions, and handling incoming complaints for a leading payment solutions provider

Job Summary

  • The role involves processing client documentation, managing POS terminal functions, and handling incoming complaints for a leading payment solutions provider.
  • Candidates must possess at least a B2 level of English communication skills and be proficient with the MS Office suite.
  • The company offers comprehensive benefits including private medical care, Multisport card, free language learning, and psychological support programs.

Matching Summary

The role involves processing client documentation, managing POS terminal functions, and handling incoming complaints for a leading payment solutions provider.

Salary

Not specified; Not specified; Benefits: Private medical care, Multisport card, free language learning, psychological support, fresh fruit, coffee

Skills & Requirements

Must-have

  • English language proficiency minimum B2 level
  • Proficiency in MS Office package
  • Experience in customer service roles
  • Ability to process client complaints
  • Strong organizational skills

Nice-to-have

  • Positive attitude towards people
  • Teamwork and collaboration skills
  • Proactive approach to process optimization
  • Interest in payment technology landscape
  • Self-motivated and responsible work style

Key Requirements

  • Minimum B2 English proficiency
  • MS Office software knowledge
  • Prior customer service experience required

Work Rights

Not specified

Tailored Resume

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