Executive - Customer Service

CAE Australia

Mumbai, India
Professional attitude towards customers
Positive attitude handling customers
Communicate through numerous channels
Coordinate with Vendors for managing transport, pilot lounge, stationery, goods inward and outward

Job Summary

  • Coordinate with Vendors for managing transport, pilot lounge, stationery, goods inward and outward.
  • The employee must also identify causes that led to customer complaints and then resolve them with possible solutions.
  • Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

Matching Summary

Coordinate with Vendors for managing transport, pilot lounge, stationery, goods inward and outward.

Skills & Requirements

Must-have

  • Professional attitude towards customers
  • Positive attitude handling customers
  • Communicate through numerous channels
  • Identify and resolve customer complaints
  • Record customer feedback for improvement
  • Maintain customer database
  • Follow company process accurately

Nice-to-have

  • High level of professionalism
  • Ability to handle stress
  • Organized and Multi-tasking
  • Ability to learn software systems
  • Good writing skills
  • Team player
  • Empathy
  • Confidentiality

Key Requirements

  • General education degree or high school diploma
  • Basic computer skills
  • Relevant customer service experience preferred
  • Graduate degree in management branches preferred
  • 1-2 years front end desk executive experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter