Program Manager, Customer Stories & Advocacy, Nyc

Harvey

New York, United States
Base: $116,200-$174,200; bonus/equity: not specifi...
Remote
Customer storytelling program
Executive advocacy engine
Video production management
Own and scale Harvey's customer storytelling and executive advocacy engine, evolving it into a repeatable, global advocacy system

Job Summary

  • Own and scale Harvey's customer storytelling and executive advocacy engine, evolving it into a repeatable, global advocacy system.
  • Collaborate with internal creative teams and external production partners to plan, produce, and deliver video customer stories from concept through post-production.
  • Build trusted, long-term relationships with senior customer stakeholders and act as a front-line ambassador for Harvey in executive storytelling and advocacy moments.

Matching Summary

Own and scale Harvey's customer storytelling and executive advocacy engine, evolving it into a repeatable, global advocacy system.

Salary

Base: $116,200-$174,200; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer storytelling program
  • Executive advocacy engine
  • Video production management
  • Cross-functional collaboration
  • Building durable programs

Nice-to-have

  • Thrive in ambiguity
  • Push for excellence
  • Shape the future of work
  • High-growth SaaS experience

Key Requirements

  • 5-8 years of experience
  • Customer marketing or storytelling experience
  • Proven end-to-end program ownership
  • Exceptional writing and editing skills
  • Meaningful video production experience
  • Strong program management skills

Work Rights

Not specified

Tailored Resume

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