Customer Banking Specialist - Kununurra

Commonwealth Bank

Kununurra, Western Australia, Australia
Full time onsite
Build personal connection with customers
Respond to transactional needs
Complete financial health checks
The Commonwealth Bank is seeking a full-time Customer Banking Specialist for its Kununurra branch. The role emphasizes building strong customer relationships, delivering exceptional service, and addressing clients' banking needs while adhering to bank procedures

Job Summary

  • The Retail Bank is the public face of CommBank, delivering a seamless banking experience for over 10 million personal and small business customers.
  • In this role, you will work collaboratively to deliver outstanding outcomes for every customer, understanding their needs and referring them to specialists when necessary.
  • We are looking for individuals with the ability to ask the right questions, find solutions, act with integrity, and place the customer at the center of everything you do.

Matching Summary

Match Score: 85

The Commonwealth Bank is seeking a full-time Customer Banking Specialist for its Kununurra branch. The role emphasizes building strong customer relationships, delivering exceptional service, and addressing clients' banking needs while adhering to bank procedures.

Skills & Requirements

Must-have

  • Build personal connection with customers
  • Respond to transactional needs
  • Complete Financial Health Checks
  • Process loan and credit card applications
  • Adhere to bank processes and procedures
  • Capture customer feedback and drive improvement

Nice-to-have

  • Passion for service excellence
  • Comfortable working independently
  • Participate in community events
  • Proactively call customers to build rapport

Key Requirements

  • Full time basis
  • Ability to ask the right questions
  • Ability to find the right solutions
  • Act with integrity
  • Place the customer at the centre
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter