Loan Counselor/late Stage Collections

Cascade Loans

Chandler, AZ, United States
Base: starting at $22ph; bonus: up to $750pmnth; b...
On-site
1-3 years mortgage collections experience
Knowledge of gse fha va loan programs
Compliance with fdcpa cfpb respa regulations
Cascade Loans is seeking a Loan Counselor for late-stage collections to manage mobile home mortgage accounts and assist borrowers in resolving delinquencies. The role emphasizes compliance, negotiation, and customer service, offering a competitive salary and a supportive work environment

Job Summary

  • The Loan Counselor is responsible for managing mobile home mortgage accounts from early-stage delinquency through resolution.
  • Employees receive top hourly pay starting at $22/Hour plus up to $750/month in bonus.
  • The company culture focuses on Teamwork, Integrity, Excellence, and Service (T.I.E.S) with a positive family-like environment.

Matching Summary

Match Score: 85

Cascade Loans is seeking a Loan Counselor for late-stage collections to manage mobile home mortgage accounts and assist borrowers in resolving delinquencies. The role emphasizes compliance, negotiation, and customer service, offering a competitive salary and a supportive work environment.

Salary

Base: Starting at $22/Hour; Bonus: Up to $750/month; Benefits: Medical, Dental, Vision, Life, 401K match, PTO, Sick Time, 10 Paid Holidays

Skills & Requirements

Must-have

  • 1-3 years mortgage collections experience
  • Knowledge of GSE FHA VA loan programs
  • Compliance with FDCPA CFPB RESPA regulations

Nice-to-have

  • Mobile home lending experience preferred
  • Strong negotiation and communication skills
  • Empathy in handling sensitive financial conversations

Key Requirements

  • High school diploma or equivalent required
  • College coursework preferred
  • Proficient with mortgage servicing systems and Microsoft Office

Work Rights

Not specified

Tailored Resume

Cover Letter