Product Specialist - Roche Diagnostics Solutions

Roche UK

New Zealand, New Zealand
On-site
Technical support for customers
Instrument installation and commissioning
Customer training on user procedures
Roche UK is seeking a Product Specialist for their Diagnostics Solutions team in New Zealand, focusing on training, technical support, and customer service. The role emphasizes a collaborative culture, personal expression, and making a meaningful impact in healthcare

Job Summary

  • Provide exceptional technical support to both internal and external customers, adding value to Roche Diagnostics’ assigned squads.
  • Oversee timely installation and commissioning of analytical systems following established protocols.
  • Develop and facilitate engaging User Group content/events to build attendee confidence and enhance customer relationships.

Matching Summary

Match Score: 85

Roche UK is seeking a Product Specialist for their Diagnostics Solutions team in New Zealand, focusing on training, technical support, and customer service. The role emphasizes a collaborative culture, personal expression, and making a meaningful impact in healthcare.

Skills & Requirements

Must-have

  • Technical support for customers
  • Instrument installation and commissioning
  • Customer training on user procedures
  • After-sales service and troubleshooting
  • Maintain competence in product portfolio
  • Comply with safety policies

Nice-to-have

  • Agility and leadership commitment
  • Strategic thinking and teamwork
  • Open to feedback and constructive input
  • Energized by complex environments
  • Building meaningful long-term relationships

Key Requirements

  • Full eligibility to live and work in New Zealand
  • Strong background in science and business
  • Thorough understanding of diagnostic and research laboratories
  • Licensed driver

Work Rights

Full eligibility to live and work in New Zealand

Tailored Resume

Cover Letter