Alabang Irecruit Engage 2025

Concentrix

Muntinlupa, Philippines
Fully onsite
High school diploma with 3-6 months experience
Strong computer navigation and pc knowledge
Ability to rotate shifts in fast-paced environment
Concentrix is seeking a Customer Support Associate I for their Alabang location in Muntinlupa, Philippines. The role involves providing customer service support via various communication channels while meeting key performance indicators (KPIs). Ideal candidates should possess strong customer service skills and be adaptable in a fast-paced environment

Job Summary

  • The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Essential functions include ensuring service delivered meets contractual Key Performance Indicators while clarifying customer requirements and providing appropriate resolutions.
  • Candidates must be dependable with strong attention to detail and possess the ability to work as a team member or independently in a high production environment.

Matching Summary

Match Score: 75

Concentrix is seeking a Customer Support Associate I for their Alabang location in Muntinlupa, Philippines. The role involves providing customer service support via various communication channels while meeting key performance indicators (KPIs). Ideal candidates should possess strong customer service skills and be adaptable in a fast-paced environment.

Skills & Requirements

Must-have

  • High school diploma with 3-6 months experience
  • Strong computer navigation and PC knowledge
  • Ability to rotate shifts in fast-paced environment

Nice-to-have

  • Demonstrate empathy and build rapport
  • Skilled in multi-tasking and adaptability
  • Patience in all customer contact situations

Key Requirements

  • High school diploma
  • Three to six months of relevant experience preferred
  • Ability to rotate shifts

Work Rights

Not specified

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