Guest Service Supervisor / Officer (overnight, 5 Days Work) At Hotel / Catering / Club

Me2Works

Discovery Bay, Hong Kong
Base: not specified; bonus/equity: discretionary b...
On-site
Front desk supervision
Customer relations development
Proficient in ms office
The role is accountable for efficient provision of Front Desk services by guiding, directing, supervising and participating in reception activities

Job Summary

  • The role is accountable for efficient provision of Front Desk services by guiding, directing, supervising and participating in reception activities.
  • Benefits include a 5-day work week, transportation allowance, free transportation in Discovery Bay, discretionary bonus, duty meal, and various paid leaves.
  • Additional benefits include top-up MPF scheme, medical and dental coverage, family & friends discount, and internal and external training opportunities with sponsorship.

Matching Summary

The role is accountable for efficient provision of Front Desk services by guiding, directing, supervising and participating in reception activities.

Salary

Base: Not specified; Bonus/Equity: Discretionary Bonus; Benefits: Transportation Allowance, Free Transportation, Duty Meal, Medical and Dental Coverage

Skills & Requirements

Must-have

  • Front Desk supervision
  • Customer relations development
  • Proficient in MS Office
  • Fluent in English, Cantonese and Mandarin
  • 5-day work week

Nice-to-have

  • Good communication skills
  • Interpersonal skills
  • Experience with VIP customer service

Key Requirements

  • Certificate / Diploma in Hotel Management preferable
  • 1 - 3 years hotel Front Desk experience advantageous
  • Proficient in spoken English, Cantonese and Mandarin

Work Rights

Not specified

Tailored Resume

Cover Letter