Patient Service Representative I, Mt. Airy & Elkin

Advocate Health

Mt. Airy, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Accurate patient demographic and insurance information
Collect patient liabilities and past due balances
Verify insurance benefits and calculate liability
The Patient Services Representative (PSR) is responsible for completing patient registration duties including but not limited to collecting and validating accurate patient demographic and insurance information

Job Summary

  • The Patient Services Representative (PSR) is responsible for completing patient registration duties including but not limited to collecting and validating accurate patient demographic and insurance information.
  • This position requires multi-tasking and effective problem-solving skills and is expected that the PSR will foster positive relationships with all patients in an effort to provide quality service.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

The Patient Services Representative (PSR) is responsible for completing patient registration duties including but not limited to collecting and validating accurate patient demographic and insurance information.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Accurate patient demographic and insurance information
  • Collect patient liabilities and past due balances
  • Verify insurance benefits and calculate liability
  • Foster positive patient relationships
  • Maintain knowledge of payer requirements

Nice-to-have

  • Proactively communicate customer service opportunities
  • Work collaboratively for concise information flow
  • Problem-solve in high-stress areas

Key Requirements

  • High school diploma or GED required
  • Patient access, insurance verification, billing, or CMA experience preferred
  • Knowledge of Medicare, HIPAA, and EMTALA rules
  • Experience with Microsoft Outlook, Word, Excel, and ADT software

Work Rights

Not specified

Tailored Resume

Cover Letter