This position is part of a 24/7 operations team working a structured rotating roster of 9 hour shifts across days, afternoons and nights, averaging 300 hours over an 8-week cycle
Job Summary
This position is part of a 24/7 operations team working a structured rotating roster of 9 hour shifts across days, afternoons and nights, averaging 300 hours over an 8-week cycle.
You will be responsible for the scheduling, coordination, and dispatch of work to operational staff based on customer requirements, priorities, and availability of both internal and external resources.
Service Stream is an equal opportunity employer who believes diversity of thought, background and experience strengthens relationships and benefits our people, clients, and communities.
Matching Summary
This position is part of a 24/7 operations team working a structured rotating roster of 9 hour shifts across days, afternoons and nights, averaging 300 hours over an 8-week cycle.
Skills & Requirements
Must-have
scheduling and dispatch of work
interface between SA Water CCC and Service Stream
data integrity from field collection sources
receive jobs from SA Water CCC
monitor and record High Risk activities
resolve complex issues relating to water quality
monitor GPS for efficient resource use
Nice-to-have
culture of Innovation & Improvement
passion for delivering positive client outcomes
effective stakeholder engagement
diversity of thought, background and experience
Key Requirements
Relevant Industry Diploma or Certification
Current Driver’s Licence
2 + years’ experience in a similar customer service delivery role
Familiar with IT software (e.g., Click, WOA, Maximo, JAMS and MFC systems)
Experience in working to a strict set of quality systems