Manager Account Management - Accredo (hybrid) Honolulu, Hi

Cigna

Honolulu, HI, United States
Base: 108,100 - 180,100 usd / yearly; bonus/equity...
Customer relationship management
Service delivery accountability
Performance metric review
The Account Management Manager is responsible for ensuring Accredo’s customers receive superior service, managing day-to-day customer relationships, and resolving customer complaints

Job Summary

  • The Account Management Manager is responsible for ensuring Accredo’s customers receive superior service, managing day-to-day customer relationships, and resolving customer complaints.
  • Accountable for core service delivery, proactively reviewing performance metrics, managing contractual requirements, profitability, accounts receivables, and retention.
  • The role offers a comprehensive range of benefits including medical, vision, dental, well-being programs, 401(k), life insurance, tuition reimbursement, and paid time off.

Matching Summary

The Account Management Manager is responsible for ensuring Accredo’s customers receive superior service, managing day-to-day customer relationships, and resolving customer complaints.

Salary

Base: 108,100 - 180,100 USD / yearly; Bonus/Equity: Eligible to participate in an annual bonus plan; Benefits: Comprehensive range of benefits including medical, vision, dental, well-being and behavioral health programs, 401(k), company paid life insurance, tuition reimbursement, 18 days PTO, paid holidays

Skills & Requirements

Must-have

  • Customer relationship management
  • Service delivery accountability
  • Performance metric review
  • Client satisfaction and retention
  • Cross-functional collaboration

Nice-to-have

  • Proactive client consultation
  • Maximizing sales growth
  • Building trust relationships
  • Effective selling skills

Key Requirements

  • Must already live in Honolulu, HI
  • Minimum 10Mbps download/5Mbps upload internet

Work Rights

Not specified

Tailored Resume

Cover Letter