Manager, Enterprise Application Support

University of Queensland

St Lucia, Australia
Base: $117,958 - $132,247; bonus/equity: not speci...
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Lead enterprise application support services
Manage functional and technical support teams
Ensure system stability and performance
** The University of Queensland seeks a Manager for Enterprise Application Support to lead operational support and administration for critical enterprise applications within their Information Technology Services division. This full-time, hybrid role requires strong technical knowledge, leadership skills, and experience managing complex systems, with a focus on enhancing service delivery and stakeholder engagement. **

Job Summary

  • The role leads the delivery of operational support for key enterprise applications ensuring stability and reliability across the University's critical systems.
  • Candidates must demonstrate extensive experience managing technical support teams while maintaining high-quality service delivery in a dynamic organizational environment.
  • Benefits include up to 26 weeks paid parental leave, 17% superannuation contributions, and access to flexible working arrangements including hybrid options.

Matching Summary

Match Score: 75

** The University of Queensland seeks a Manager for Enterprise Application Support to lead operational support and administration for critical enterprise applications within their Information Technology Services division. This full-time, hybrid role requires strong technical knowledge, leadership skills, and experience managing complex systems, with a focus on enhancing service delivery and stakeholder engagement. **

Salary

Base: $117,958 - $132,247; Bonus/Equity: Not specified; Benefits: 17% Superannuation + 17.5% annual leave loading

Skills & Requirements

Must-have

  • Lead enterprise application support services
  • Manage functional and technical support teams
  • Ensure system stability and performance
  • Troubleshoot business-critical systems
  • Coordinate workload and service levels

Nice-to-have

  • Experience in higher education environment
  • Knowledge of PeopleSoft platforms
  • Proactive problem-solving approach
  • Strong stakeholder engagement skills
  • Contribution to process improvement roadmaps

Key Requirements

  • Bachelor's degree in IT or related discipline
  • Extensive enterprise application support experience
  • Demonstrated leadership managing technical teams
  • Unrestricted work rights in Australia required

Work Rights

Must have unrestricted work rights in Australia

Tailored Resume

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