Patient Access Specialist

Cook Children's Health Care System

Fort Worth, TX, United States
Patient registration facilitation
Customer service skills
Understanding of revenue cycle
The Patient Access Specialist I provides access to services at the hospital and/or clinic and is primarily responsible for facilitating patient registration flow and establishing positive relationships with patients and families

Job Summary

  • The Patient Access Specialist I provides access to services at the hospital and/or clinic and is primarily responsible for facilitating patient registration flow and establishing positive relationships with patients and families.
  • This position involves completing, presenting, and thoroughly explaining legal, ethical, and compliance-related documents to patients but does not provide patient care.
  • Cook Children's Medical Center offers advanced technologies, research, treatments, surgery, rehabilitation, and ancillary services designed to meet children's needs.

Matching Summary

The Patient Access Specialist I provides access to services at the hospital and/or clinic and is primarily responsible for facilitating patient registration flow and establishing positive relationships with patients and families.

Skills & Requirements

Must-have

  • Patient registration facilitation
  • Customer service skills
  • Understanding of revenue cycle
  • Knowledge of insurance benefits
  • Working knowledge of computer skills
  • Detail oriented
  • Clear professional communication

Nice-to-have

  • Basic ability to balance cash reports
  • Basic typing/keyboarding skills
  • Understanding of legal paperwork
  • Knowledge of JCAHO and HIPAA
  • Weekend shift availability

Key Requirements

  • High School Diploma or equivalent
  • 1 year healthcare experience in physician office or hospital
  • Knowledge of JCAHO, Patient Rights, HIPAA, HMOs, PPOs, Commercial Payers
  • Basic understanding of insurance benefits
  • Basic understanding of legal paperwork

Work Rights

Not specified

Tailored Resume

Cover Letter