Functional Lead

ServiceStream

Melbourne, VIC, Australia
Hybrid
Servicenow fsm expertise
Oracle fsm expertise
Custom field solutions
You'll roll up your sleeves as the FSM expert, leading innovation, solving real-world challenges, and setting high standards

Job Summary

  • You'll roll up your sleeves as the FSM expert, leading innovation, solving real-world challenges, and setting high standards.
  • Lead strategic planning, roadmap development, and functional architecture for Field System Management (FSM) Platforms.
  • This permanent, full-time position offers in-office collaboration at our Melbourne headquarters plus flexible hybrid work.

Matching Summary

You'll roll up your sleeves as the FSM expert, leading innovation, solving real-world challenges, and setting high standards.

Skills & Requirements

Must-have

  • ServiceNow FSM expertise
  • Oracle FSM expertise
  • custom field solutions
  • integration knowledge (APIs, sFTP)
  • end-to-end field processes
  • Application Lifecycle Management (ALM) standards

Nice-to-have

  • influence without authority
  • foster excellent customer service
  • drive innovation and continuous improvement
  • mentor analysts and delivery teams

Key Requirements

  • 10+ years in FSM application support
  • 10+ years in Functional Lead roles
  • 10+ years in Product Management roles
  • Australian Citizen required
  • Degree in IT, engineering, or business

Work Rights

Australian Citizen required

Tailored Resume

Cover Letter