Customer Service Team Leader

Aussie Broadband

Traralgon, Victoria, Australia
Customer service leadership
Telco industry knowledge
Advanced computer skills
Join our Traralgon team and help shape the supportive, people‑first culture Aussie Broadband is known for

Job Summary

  • Join our Traralgon team and help shape the supportive, people‑first culture Aussie Broadband is known for.
  • We are proud to be a B Corp Certified company, maintaining the highest standards for social and environmental performance, transparency, and accountability.
  • The good stuff includes 26 weeks paid parental leave, discounted internet and mobile services, flexible working arrangements, and various employee benefits.

Matching Summary

Join our Traralgon team and help shape the supportive, people‑first culture Aussie Broadband is known for.

Skills & Requirements

Must-have

  • Customer service leadership
  • Telco industry knowledge
  • Advanced computer skills
  • Clear and approachable communication
  • Team-focused environment
  • Negotiation and problem solving

Nice-to-have

  • Inclusive and diverse culture
  • Flexible working arrangements
  • Employee development and training
  • Community engagement
  • Supportive leadership style

Key Requirements

  • Experience in telco or eagerness to learn
  • Leadership skills to inspire confidence
  • Comfortable with advanced computer systems

Work Rights

Not specified

Tailored Resume

Cover Letter