Guest Experience Host & Face To Face Lead Generator

Travel + Leisure Co.

Port Douglas, Australia
Attractive hourly rate; boosted by incentives for ...
Onsite
Genuine passion for customer service
Excellent communicator with strong interpersonal skills
Achieving set targets and kpis
Your role will involve welcoming and registering owners and guests, scheduling sales appointments with our onsite team, and sharing insights about local attractions

Job Summary

  • Your role will involve welcoming and registering owners and guests, scheduling sales appointments with our onsite team, and sharing insights about local attractions.
  • By establishing a genuine connection and understanding with our guests, you'll play a pivotal role in delivering a standout experience.
  • Build your career with a value driven organisation that promotes continual growth and development for its people.

Matching Summary

Your role will involve welcoming and registering owners and guests, scheduling sales appointments with our onsite team, and sharing insights about local attractions.

Salary

Attractive hourly rate; Boosted by incentives for meeting KPI's; Discounted stays across our network in the Asia Pacific region, Subsidised Private health insurance, Birthday leave, Professional development funding, Recognition and Referral Programs

Skills & Requirements

Must-have

  • Genuine passion for customer service
  • Excellent communicator with strong interpersonal skills
  • Achieving set targets and KPIs
  • Meticulously completed paperwork
  • Collaborating with resort operations team

Nice-to-have

  • Enthusiastic, self-motivated and positive individual
  • Recognise and solve problems
  • Inclusive environment
  • Take time to have fun

Key Requirements

  • Previous experience in face to face marketing or sales
  • High levels of computer literacy
  • Previous experience with a PMS system (Opera)
  • Ability to work a flexible schedule

Work Rights

Not specified

Tailored Resume

Cover Letter