Client Service Onboarding Executive

SODAINMIND PTE. LTD.

Singapore, Singapore
Competitive salary; incentives available; not spec...
Experience in client onboarding or customer service
Clear communication skills with customer-first mindset
Ability to explain software features simply
The role involves guiding new customers through setup, training, and adoption of subscription-based software solutions

Job Summary

  • The role involves guiding new customers through setup, training, and adoption of subscription-based software solutions.
  • Candidates will ensure smooth handoffs between sales and support teams while tracking client progress to resolve issues.
  • The company offers competitive salary, incentives, and career growth opportunities within a fast-growing software environment.

Matching Summary

Match Score: 85

The role involves guiding new customers through setup, training, and adoption of subscription-based software solutions.

Salary

Competitive salary; Incentives available; Not specified

Skills & Requirements

Must-have

  • Experience in client onboarding or customer service
  • Clear communication skills with customer-first mindset
  • Ability to explain software features simply

Nice-to-have

  • Organized ability to manage multiple clients simultaneously
  • Familiarity with CRM tools
  • Tech-savvy with quick software learning ability

Key Requirements

  • Experience in client onboarding, customer service, or account management

Work Rights

Not specified

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