The role will focus on supporting and servicing all lines of Business across Consumer and Commercial, providing prompt & accurate support to new and existing customers by phone, email and post
Job Summary
The role will focus on supporting and servicing all lines of Business across Consumer and Commercial, providing prompt & accurate support to new and existing customers by phone, email and post.
Responsibilities include investigating and resolving routine customer enquiries, analyzing and preparing renewals, and compiling data to support Underwriters.
AIG offers a competitive salary, annual performance-related bonus, company-funded healthcare, generous pension scheme, and opportunities for professional development and tuition reimbursement.
Matching Summary
The role will focus on supporting and servicing all lines of Business across Consumer and Commercial, providing prompt & accurate support to new and existing customers by phone, email and post.
Skills & Requirements
Must-have
supporting and servicing all lines
prompt & accurate support
investigate and resolve customer enquiries
analyze, screen and prepare renewals
compile data and conduct routine tasks
liaising with Claims and Finance
Nice-to-have
friendly and outgoing disposition
contribute to development and maintenance
fostering employees' development
culture of inclusion and belonging
Key Requirements
1+ years' experience in insurance industry
Hold a recognized MCC qualification
Strong working knowledge of MS Office
Strong written and oral communication skills
Methodical, accurate and strong attention to detail
Organized, with good planning/time management skills