It Helpdesk Technician I

The Alaska Club

Anchorage, AK, USA
Hourly; not specified; benefits: membership, healt...
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Active directory and group policy management
Microsoft windows 10 and 11 client os
Ticketing system documentation and resolution
** The Alaska Club is seeking an entry-level IT HelpDesk Technician I to provide end-user IT support in Anchorage, AK. This role involves user account management, workstation setup, and troubleshooting various IT issues while delivering strong customer service. **

Job Summary

  • This entry-level position provides end-user IT support including user account management and workstation setup for The Alaska Club.
  • The role requires troubleshooting door controllers, badge scanners, and turnstiles while maintaining Active Directory and application permissions.
  • Employees receive benefits including membership, health, dental, vision, and a 401K plan.

Matching Summary

Match Score: 75

** The Alaska Club is seeking an entry-level IT HelpDesk Technician I to provide end-user IT support in Anchorage, AK. This role involves user account management, workstation setup, and troubleshooting various IT issues while delivering strong customer service. **

Salary

Hourly; Not specified; Benefits: Membership, health, dental, vision, 401K

Skills & Requirements

Must-have

  • Active Directory and Group Policy management
  • Microsoft Windows 10 and 11 client OS
  • Ticketing system documentation and resolution
  • Door controller and badge scanner support
  • Microsoft 365 suite proficiency

Nice-to-have

  • Strong customer service communication skills
  • Experience with CRM systems
  • Ability to work on-call duties
  • Willingness to travel between sites

Key Requirements

  • On-site presence in Anchorage, Alaska required
  • Knowledge of Hyper-V and WSUS preferred
  • Understanding of PCI Compliance standards

Work Rights

Not specified

Tailored Resume

Cover Letter