Lobby Manager

JLL

Hyderabad, TS, India
Resolve customer concerns
Maintain customer service standards
Handle complaints within tat
Your role is to ensure that customer service is maintained as per the standards set by the us

Job Summary

  • Your role is to ensure that customer service is maintained as per the standards set by the us.
  • We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
  • At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment.

Matching Summary

Your role is to ensure that customer service is maintained as per the standards set by the us.

Skills & Requirements

Must-have

  • resolve customer concerns
  • maintain customer service standards
  • handle complaints within TAT
  • conduct customer feedback surveys
  • coordinate with other departments
  • handle emergencies expeditiously

Nice-to-have

  • anticipate guest needs
  • poised and confident manner
  • entrepreneurial and inclusive work environment

Key Requirements

  • min 3 years of work experience
  • hospitality studies preferred
  • hotel industry as a lobby manager
  • good communication skills
  • willingness to work flexible shifts

Work Rights

Not specified

Tailored Resume

Cover Letter