Maintenance Supervisor

KONE GmbH

Hanoi, Vietnam
6-10 years service engineer experience
2-4 years team leadership experience
Bachelor's degree in related discipline
The purpose of the role is to lead the operational service delivery team to ensure safe, timely, and high-quality service commitments

Job Summary

  • The purpose of the role is to lead the operational service delivery team to ensure safe, timely, and high-quality service commitments.
  • The supervisor establishes proactive relationships with customers, manages repair sales targets, and ensures customer retention through excellent service delivery.
  • KONE values employee engagement, sustainability, and ethical business practices while offering opportunities for career and personal growth.

Matching Summary

The purpose of the role is to lead the operational service delivery team to ensure safe, timely, and high-quality service commitments.

Skills & Requirements

Must-have

  • 6-10 years Service Engineer experience
  • 2-4 years team leadership experience
  • Bachelor's degree in related discipline
  • Customer relationship management skills
  • Safety and quality culture enforcement

Nice-to-have

  • Strong interpersonal communication skills
  • Ability to work under pressure
  • Proven ability to handle fast-paced environment
  • Innovative and collaborative working culture
  • Ethical business practices adherence

Key Requirements

  • Bachelor's degree required
  • 6-10 years direct engineering experience
  • 2-4 years team leader experience
  • Experience in service industry
  • Technical expertise in maintenance forecasting

Work Rights

Not specified

Tailored Resume

Cover Letter