Utilize route management software to schedule, coordinate and dispatch specimen pickups and manage high volume email/phone traffic to coordinate resources
Job Summary
Utilize route management software to schedule, coordinate and dispatch specimen pickups and manage high volume email/phone traffic to coordinate resources.
Achieve location productivity and expense targets while meeting customer expectations, ensuring a balance between customer response time, accuracy, and cost/productivity targets.
Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
Matching Summary
Utilize route management software to schedule, coordinate and dispatch specimen pickups and manage high volume email/phone traffic to coordinate resources.
Skills & Requirements
Must-have
Route management software
High volume email/phone traffic
Specimen pickup coordination
Client service area management
Standard operating procedures
Nice-to-have
Problem solving skills
Administrative duties
Team collaboration
Professional development opportunities
Key Requirements
1 year or more experience in logistics, customer service or operations
2 years or more experience as a medical courier
Basic computer and typing skills
Strong communication skills
Excellent organizational and time management skills