Front Office Patient Financial Services Representative Toca Orthopedics

Banner Health

Glendale, Arizona, US
**
Insurance eligibility verification
Patient registration and data entry
Cash drawer balancing and reconciliation
** Banner Health is seeking a Front Office Patient Financial Services Representative for their TOCA Orthopedics location in Glendale, Arizona. The role involves managing patient flow, verifying insurance coverage, scheduling appointments, and providing financial guidance to patients in a customer-focused environment. **

Job Summary

  • This position coordinates a smooth patient flow process by answering phones, scheduling appointments, and providing registration services.
  • The role involves verifying insurance coverage, validating referrals, collecting patient liability, and providing financial guidance to maximize reimbursement.
  • Employees must demonstrate proactive communication skills while dealing with patient concerns and ensuring timely processing of medical records.

Matching Summary

Match Score: 75

** Banner Health is seeking a Front Office Patient Financial Services Representative for their TOCA Orthopedics location in Glendale, Arizona. The role involves managing patient flow, verifying insurance coverage, scheduling appointments, and providing financial guidance to patients in a customer-focused environment. **

Skills & Requirements

Must-have

  • Insurance eligibility verification
  • Patient registration and data entry
  • Cash drawer balancing and reconciliation
  • Appointment scheduling and confirmation
  • Medical billing and reimbursement processes

Nice-to-have

  • Previous cash collections experience
  • Knowledge of Banner Health systems
  • Strong interpersonal communication skills
  • Experience in orthopedic care settings
  • Ability to work in fast-paced environment

Key Requirements

  • High school diploma or GED
  • One or more years of patient financial services experience
  • Arizona Fingerprint Clearance Card for behavioral health roles

Work Rights

Not specified

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