Hr Shared Services Representative

Penn State

University Park, PA, US
Base: $34,800.00 - $50,500.00; bonus/equity: not s...
Hybrid
Customer service for hr inquiries
Handle confidential employee information
Resolve routine to intermediate queries
The position serves as the first point of contact for employees regarding Human Resources inquiries via telephone and email

Job Summary

  • The position serves as the first point of contact for employees regarding Human Resources inquiries via telephone and email.
  • Successful candidates must demonstrate sensitivity in handling confidential information and possess sound judgment when escalating complex issues.
  • The role offers a flexible work arrangement combining remote and on-campus work along with a competitive benefits package including tuition discounts.

Matching Summary

The position serves as the first point of contact for employees regarding Human Resources inquiries via telephone and email.

Salary

Base: $34,800.00 - $50,500.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, retirement plans, paid time off, 75% tuition discount

Skills & Requirements

Must-have

  • Customer service for HR inquiries
  • Handle confidential employee information
  • Resolve routine to intermediate queries
  • Proficiency in Office365 suite preferred

Nice-to-have

  • Ability to work independently and as part of a team
  • Strong oral and written communication skills
  • Experience with case management software

Key Requirements

  • High School Diploma or GED required
  • Authorized to work in the U.S.
  • No prior relevant work experience required

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter