Senior Associate Policy Administration

Hbinsurance

Review processing instructions and applications
Process policy issuance and amendments
Handle complex customer inquiries
The primary purpose of this role is to support policy documentation across various business lines while handling customer inquiries

Job Summary

  • The primary purpose of this role is to support policy documentation across various business lines while handling customer inquiries.
  • Incumbents must review and interpret processing instructions from underwriters and agents to ensure accurate policy handling.
  • The position requires maintaining good working relationships with stakeholders and adhering to the company's code of ethics.

Matching Summary

The primary purpose of this role is to support policy documentation across various business lines while handling customer inquiries.

Skills & Requirements

Must-have

  • Review processing instructions and applications
  • Process policy issuance and amendments
  • Handle complex customer inquiries
  • Apply established underwriting policies
  • Maintain product and system knowledge

Nice-to-have

  • Strong analytical thinking skills
  • Effective stakeholder management
  • Ability to prioritize tasks efficiently
  • Experience with multi-state accounts
  • Collaborative team working style

Key Requirements

  • Tertiary Degree or equivalent combination of education and work experience
  • Some relevant work experience in policy administration
  • Preferred experience in rating and processing
  • Data entry and administrative support experience

Work Rights

Not specified

Tailored Resume

Cover Letter