Store Parts Professional

NAPA

Monroe, NC, United States
Customer service over phone and in-person
Product knowledge and sales programs
Process orders with accuracy and efficiency
A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop

Job Summary

  • A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop.
  • Maintains customer satisfaction by serving all customers, securing right part, and resolving customer issues.
  • Outstanding health benefits and 401K, stable company, and opportunity for accessing multiple career paths.

Matching Summary

A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop.

Skills & Requirements

Must-have

  • Customer service over phone and in-person
  • Product knowledge and sales programs
  • Process orders with accuracy and efficiency
  • Technical problem solving for customers
  • Maintain store appearance and displays

Nice-to-have

  • Competitive yet calm under pressure
  • Enjoy working with people
  • Fast-paced environment adaptability

Key Requirements

  • High School Diploma or equivalent
  • ASE Parts Specialist certified
  • Manual transmission vehicle operation
  • Functional literacy for part numbers

Work Rights

Not specified

Tailored Resume

Cover Letter