Banamex Volante A Foráneo Valle De Bravo - Estado De Mexico

Citi Handlowy

Valle De Bravo, Estado De Mexico, MX
Not specified
2 to 4 years relevant experience
Customer service or call center background
Point of sale (pos) terminal operation
Citi Handlowy is seeking a Customer Service and Sales Specialist for their Valle De Bravo location in Estado De Mexico. This entry-level position focuses on assisting customers with inquiries, resolving issues, and identifying sales opportunities while providing support for credit transactions and account management

Job Summary

  • The role involves providing customer service by resolving issues on first contact and addressing client inquiries via phone and email.
  • Employees are responsible for analyzing disbursement reports, assisting with account reconciliation, and processing transactions through POS and IVR systems.
  • The position requires evaluating commercial risk while ensuring compliance with laws, regulations, and Citigroup's ethical policies.

Matching Summary

Match Score: 75

Citi Handlowy is seeking a Customer Service and Sales Specialist for their Valle De Bravo location in Estado De Mexico. This entry-level position focuses on assisting customers with inquiries, resolving issues, and identifying sales opportunities while providing support for credit transactions and account management.

Skills & Requirements

Must-have

  • 2 to 4 years relevant experience
  • Customer service or call center background
  • Point of Sale (POS) terminal operation
  • Interactive Voice Response (IVR) systems
  • VeriFone system usage
  • Sales Assist configuration skills
  • Credit application assistance

Nice-to-have

  • Retail commerce experience
  • Internal and external relationship building
  • Strong ethical judgment in business decisions
  • Training session facilitation skills
  • Data recovery and storage proficiency

Key Requirements

  • High school diploma or equivalent
  • 2 to 4 years of relevant experience
  • Experience in customer service or call centers
  • Experience in retail commerce

Work Rights

Not specified

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