Funding Information Adviser

Wellcome Trust

London, United Kingdom
£44,300; not specified; not specified py
Hybrid
Helpdesk or systems support experience
High level computer literacy
Database management knowledge
The Funding Information team plays a vital role in ensuring that everyone engaging with Wellcome’s funding processes receives clear, accurate and timely guidance

Job Summary

  • The Funding Information team plays a vital role in ensuring that everyone engaging with Wellcome’s funding processes receives clear, accurate and timely guidance.
  • In this role, you’ll ensure colleagues and applicants have access to clear, high quality grant information, offering guidance on application processes and funding schemes.
  • We have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office.

Matching Summary

The Funding Information team plays a vital role in ensuring that everyone engaging with Wellcome’s funding processes receives clear, accurate and timely guidance.

Salary

£44,300; Not specified; Not specified

Skills & Requirements

Must-have

  • Helpdesk or systems support experience
  • High level computer literacy
  • Database management knowledge
  • Training design and/or delivery

Nice-to-have

  • Explaining complex information clearly
  • Calm under pressure
  • Motivated to find practical solutions
  • Proactive in learning
  • Inclusive environment

Key Requirements

  • Experience working on a Helpdesk
  • Systems support experience
  • Customer related function experience
  • High level computer literacy
  • Knowledge of database management
  • Experience in training design and/or delivery

Work Rights

Not specified

Tailored Resume

Cover Letter