Base: $17 - $20ph; bonus/equity: not specified; be...
4/10's, full and part-time positions available, weekends required
Minimum 2 years hospitality or customer service experience
Excellent written and verbal communication skills
Ability to type 60 words per minute
WoofApps is seeking Veterinary Care Concierges for its VCA Urgent Care Animal Hospital in Salt Lake City, UT. The role focuses on delivering exceptional client service during urgent care visits, acting as a liaison between clients and the medical team
Job Summary
The Care Concierge serves as the primary point of contact and liaison between clients and the medical team during urgent care visits.
Employees receive comprehensive benefits including paid vacation, sick time, holiday pay, and free mental health sessions through Lyra.
The role involves creating a unique 'coffee house meets spa' experience while managing patient progress and checkout processes in real-time.
Matching Summary
Match Score: 85
WoofApps is seeking Veterinary Care Concierges for its VCA Urgent Care Animal Hospital in Salt Lake City, UT. The role focuses on delivering exceptional client service during urgent care visits, acting as a liaison between clients and the medical team.
Salary
Base: $17 - $20/hour; Bonus/Equity: Not specified; Benefits: Paid vacation, sick time, holiday pay, medical/dental/vision, 401(k) match, pet discounts
Skills & Requirements
Must-have
Minimum 2 years hospitality or customer service experience
Excellent written and verbal communication skills
Ability to type 60 words per minute
Comfortable working in fast-paced healthcare environment
Basic animal handling skills and aptitude for restraint
Nice-to-have
Previous experience in veterinary clinic setting preferred
Action-oriented independent self-starter with team player mindset
Strong computer and technology skills
Ability to learn medical terminology quickly
Experience advocating for client objectives
Key Requirements
Minimum 2 years experience in hospitality, customer service, or patient care
Preferred prior veterinary clinic or hospital experience
Must be comfortable around animals with basic handling skills