Customer Specialists

GPC Tools & Equipment Sydney

Above-award wages; super + bonuses + referral rewa...
Hybrid
Proven experience in customer retention
Expertise in telephony-based engagement
Familiarity with crm and erp systems
GPC Tools & Equipment Sydney is seeking a Customer Specialist to enhance customer retention and sales within the small to medium business segment. This hybrid role requires experience in customer engagement and sales, with a strong focus on proactive communication and relationship building

Job Summary

  • This hybrid role combines remote and on-site work to drive retention and expand revenue within the small to medium business segment.
  • The company offers above-award wages, superannuation, bonuses, referral rewards, and free training with clear career growth pathways.
  • Candidates must be an Australian Citizen or hold an Australian Permanent Residency Visa to be eligible for this position.

Matching Summary

Match Score: 85

GPC Tools & Equipment Sydney is seeking a Customer Specialist to enhance customer retention and sales within the small to medium business segment. This hybrid role requires experience in customer engagement and sales, with a strong focus on proactive communication and relationship building.

Salary

Above-award wages; Super + bonuses + referral rewards; Not specified base amount

Skills & Requirements

Must-have

  • Proven experience in customer retention
  • Expertise in telephony-based engagement
  • Familiarity with CRM and ERP systems
  • Strong verbal communication skills
  • Proficiency with MS Office and reporting tools

Nice-to-have

  • Experience in the industrial industry
  • Knowledge of sales playbooks
  • Adaptability and resilience
  • Customer-centric mindset
  • Teamwork abilities

Key Requirements

  • Australian Citizenship or Permanent Residency required
  • Proven experience in sales or account management
  • High-volume inbound and outbound call handling

Work Rights

Must have Australian Citizenship or Permanent Residency

Tailored Resume

Cover Letter