Job Summary

• The Senior Rental Condition Monitoring Manager is responsible for establishing, scaling, and leading Caterpillar’s global Rental Monitoring Center, launching in Chennai to support North America in 2026 and expanding to global dealer support in 2027.
• This role directs all activities, leaders, and teams delivering rental condition monitoring services, including machine health monitoring, predictive insights, maintenance recommendations, and value realization across uptime, operating cost, and resale value.
• As a leader-of-leaders, the role builds and develops a multi-layer organization—approximately 50+ employees in 2026, expanding to 130+ employees in 2027—while defining the vision, operating model, metrics, and technology roadmap for a scalable, AI-enabled service.

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Skills & Requirements

Key Requirements

• 2-3 years leadership experience
• Data gathering and analysis skills
• Service excellence delivery
• Consulting experience
• Decision making and critical thinking
• Effective communication skills
• Problem solving abilities
• Relationship management skills

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