Guest Services Representitive

Legends Global

Albany, NY, US
Base: $16.00ph; bonus/equity: not specified; benef...
Excellent customer service skills
Scanning patron tickets at entry
Directing patrons to locations
The role involves providing excellent customer service by scanning tickets and directing patrons to appropriate locations within the facility

Job Summary

  • The role involves providing excellent customer service by scanning tickets and directing patrons to appropriate locations within the facility.
  • Employees must maintain a courteous demeanor while exercising restraint when dealing with disruptive patrons or ensuring orderly entry and exit.
  • This is a part-time, casual position based on events that requires working irregular hours including nights, weekends, and holidays.

Matching Summary

The role involves providing excellent customer service by scanning tickets and directing patrons to appropriate locations within the facility.

Salary

Base: $16.00/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Scanning patron tickets at entry
  • Directing patrons to locations
  • Maintaining orderly building entry
  • Communicating facility amenities

Nice-to-have

  • Personable and proactive demeanor
  • Professional presentation and work ethic
  • Patience with disruptive patrons
  • Ability to see small text on tickets

Key Requirements

  • Must be at least 18 years old
  • HS Diploma or GED required
  • Minimum of six months prior customer service experience
  • Fluent in English

Work Rights

Not specified

Tailored Resume

Cover Letter