Customer Service Representative

Animal Doctors of South Tampa

Tampa, FL, United States
Competitive pyy; performance bonuses available; no...
Not specified
Previous customer service experience required
Veterinary experience required
Able to work rotating saturdays
Animal Doctors of South Tampa is seeking a Customer Service Representative (CSR) to deliver exceptional client experiences in a veterinary clinic setting. The role involves client communication, appointment scheduling, and supporting the medical team, with a focus on compassionate service and efficient operations

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact for delivering an exceptional client experience.
  • Responsibilities include managing appointments, triaging inquiries, updating patient records, and processing billing transactions accurately.
  • The company offers tailored development programs, competitive pay, performance bonuses, and comprehensive health benefits to full-time employees.

Matching Summary

Match Score: 85

Animal Doctors of South Tampa is seeking a Customer Service Representative (CSR) to deliver exceptional client experiences in a veterinary clinic setting. The role involves client communication, appointment scheduling, and supporting the medical team, with a focus on compassionate service and efficient operations.

Salary

Competitive pay; Performance bonuses available; Not specified base amount

Skills & Requirements

Must-have

  • Previous customer service experience required
  • Veterinary experience required
  • Able to work rotating Saturdays
  • Basic proficiency with scheduling software
  • Strong organizational skills for multiple tasks

Nice-to-have

  • Compassionate client-focused service
  • Empathy when dealing with emotional clients
  • Active listening skills for medical inquiries
  • Ability to promote current promotions
  • Team-oriented collaborative environment

Key Requirements

  • Previous customer service experience required
  • Veterinary experience required
  • Availability to work rotating Saturdays

Work Rights

Not specified

Tailored Resume

Cover Letter