Base: $75,000 - $85,000 cad; bonus/equity: not spe...
On-site
3+ years crm experience
Salesforce marketing cloud proficiency
Iterable platform expertise
The role focuses on improving retention and reducing churn by crafting compelling customer experiences across email, SMS, and app channels
Job Summary
The role focuses on improving retention and reducing churn by crafting compelling customer experiences across email, SMS, and app channels.
Candidates will build and optimize complex personalized journeys using Salesforce Marketing Cloud and Iterable while managing the full lifecycle of communications.
HelloFresh offers a flexible hybrid work model with 2-3 days in office, competitive RRSP matching, and significant meal kit discounts.
Matching Summary
The role focuses on improving retention and reducing churn by crafting compelling customer experiences across email, SMS, and app channels.
Salary
Base: $75,000 - $85,000 CAD; Bonus/Equity: Not specified; Benefits: Health & Dental, RRSP matching, Meal kit discounts
Skills & Requirements
Must-have
3+ years CRM experience
Salesforce Marketing Cloud proficiency
Iterable platform expertise
Email and SMS campaign management
Customer segmentation strategies
Data-driven marketing insights
Nice-to-have
Passion for food industry brands
Strong project management skills
Ability to work in fast-paced environment
Cross-functional collaboration abilities
Interest in martech stack implementation
Key Requirements
Bachelor's degree in business, marketing, engineering, or data science
3+ years of CRM related experience
Experience analyzing data for business strategy
Managed complex segmentation strategies
Project management from conceptualization to completion