专员,团险理赔岗

AIA Group

Guangzhou, China
Claims review and processing
Service standards adherence
Medical insurance claims review
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone

Job Summary

  • At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
  • Complete claims information and review within the scope of claims review authority, ensuring daily work meets service standards including business volume, timeliness, quality, and customer satisfaction.
  • Participate in the formulation of medical insurance claims review operational rules and the discussion of difficult cases, providing professional opinions.

Matching Summary

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

Skills & Requirements

Must-have

  • Claims review and processing
  • Service standards adherence
  • Medical insurance claims review
  • Claims audit and anti-fraud

Nice-to-have

  • Customer-oriented
  • Teamwork and communication
  • Problem-solving skills
  • Mentoring new colleagues

Key Requirements

  • Bachelor's degree or above
  • Medical or Law major
  • 3+ years claims review experience
  • Claims complaint handling experience preferred
  • Anti-fraud special work experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter