Desktop and face-to-face quality assurance reviews
Risk management frameworks
The successful candidate will be responsible for identifying key and emerging risks in the CSN business through the completion of desktop and Face to face quality assurance reviews
Job Summary
The successful candidate will be responsible for identifying key and emerging risks in the CSN business through the completion of desktop and Face to face quality assurance reviews.
The CSN Quality Assurance team provide guidance on the practical application of the Group’s risk management frameworks through SME support and advice.
We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office.
Matching Summary
The successful candidate will be responsible for identifying key and emerging risks in the CSN business through the completion of desktop and Face to face quality assurance reviews.
Skills & Requirements
Must-have
Identifying key and emerging risks
Desktop and face-to-face quality assurance reviews
Risk management frameworks
Control environment assessment
Root cause analysis of issues and incidents
Risk reporting and insights
Quality coaching sessions
Nice-to-have
Trusted risk advisors
Sustainable customer outcomes
Insightful analytics
Positive transformation of control environment
Flexibility to balance where work is done
Key Requirements
Strong understanding of risk management practices and controls in the CSN business
Demonstrated ability to coach others
Strong foundations of Branch related processes, products, and procedures
Ability to travel, including regional and/or interstate travel on a regular basis