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Revyse is seeking a proactive Support Specialist to enhance customer success in their AI-powered platform for multifamily operators. The ideal candidate should possess technical expertise and a keen attention to detail, excelling in a fast-paced and collaborative remote environment.
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Job Summary
Revyse helps multifamily operators discover the best vendor partners, manage contracts and compliance, and reduce financial risk using an AI-powered platform.
The Support Specialist will serve as the first line of defense for inbound support tickets and collaborate cross-functionally to ensure customer success and continuous improvement.
Team Revyse offers a collaborative remote-forward work environment with a passionate team focused on transparency, trust, and scaling a high-growth startup.
Matching Summary
Match Score: 75
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Revyse is seeking a proactive Support Specialist to enhance customer success in their AI-powered platform for multifamily operators. The ideal candidate should possess technical expertise and a keen attention to detail, excelling in a fast-paced and collaborative remote environment.
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Skills & Requirements
Must-have
software support in fast-paced environment
ticket triage and queue management
technical documentation creation
helpdesk and project management tools
attention to detail and accuracy
cross-functional communication
Nice-to-have
multifamily domain knowledge
entrepreneurial generalist mindset
strong problem-solving skills
excellent written and verbal communication
remote work experience
collaborative team player
Key Requirements
2+ years relevant experience preferred
experience with Notion and Zendesk
strong technical aptitude
experience in software support or customer service