Support Specialist

Revyse

Remote
**
Software support in fast-paced environment
Ticket triage and queue management
Technical documentation creation
** Revyse is seeking a proactive Support Specialist to enhance customer success in their AI-powered platform for multifamily operators. The ideal candidate should possess technical expertise and a keen attention to detail, excelling in a fast-paced and collaborative remote environment. **

Job Summary

  • Revyse helps multifamily operators discover the best vendor partners, manage contracts and compliance, and reduce financial risk using an AI-powered platform.
  • The Support Specialist will serve as the first line of defense for inbound support tickets and collaborate cross-functionally to ensure customer success and continuous improvement.
  • Team Revyse offers a collaborative remote-forward work environment with a passionate team focused on transparency, trust, and scaling a high-growth startup.

Matching Summary

Match Score: 75

** Revyse is seeking a proactive Support Specialist to enhance customer success in their AI-powered platform for multifamily operators. The ideal candidate should possess technical expertise and a keen attention to detail, excelling in a fast-paced and collaborative remote environment. **

Skills & Requirements

Must-have

  • software support in fast-paced environment
  • ticket triage and queue management
  • technical documentation creation
  • helpdesk and project management tools
  • attention to detail and accuracy
  • cross-functional communication

Nice-to-have

  • multifamily domain knowledge
  • entrepreneurial generalist mindset
  • strong problem-solving skills
  • excellent written and verbal communication
  • remote work experience
  • collaborative team player

Key Requirements

  • 2+ years relevant experience preferred
  • experience with Notion and Zendesk
  • strong technical aptitude
  • experience in software support or customer service

Work Rights

Not specified

Tailored Resume

Cover Letter