Bestandssachbearbeitung / Operations Officer (w/m/d)

Akamai

Luxembourg, , LU
**
Contract amendments processing
Account openings and closures
Complaint and claims management
** Akamai is seeking an Operations Officer (w/m/d) for its Luxembourg location, focused on managing contract changes, account administration, and client support within a hybrid work model. The ideal candidate should have experience in office administration, customer service skills, and proficiency in relevant software, along with language skills in French and English. **

Job Summary

  • The role involves handling contract changes, account management, complaint and claims processing, and supporting customers and staff in building society operations.
  • Employees benefit from comprehensive wellbeing programs including mental health support, physical health initiatives, and a workplace fitness studio.
  • The company fosters a culture of collaboration, inclusion, and empowerment, offering hybrid work options and various social and financial benefits.

Matching Summary

Match Score: 75

** Akamai is seeking an Operations Officer (w/m/d) for its Luxembourg location, focused on managing contract changes, account administration, and client support within a hybrid work model. The ideal candidate should have experience in office administration, customer service skills, and proficiency in relevant software, along with language skills in French and English. **

Skills & Requirements

Must-have

  • Contract amendments processing
  • Account openings and closures
  • Complaint and claims management
  • Customer advisory and support
  • Use of MS Office and common computer programs
  • Team-oriented work environment

Nice-to-have

  • Multilingual skills in French and English
  • Mental and physical wellbeing initiatives
  • Hybrid working model
  • Inclusive and collaborative culture

Key Requirements

  • Qualified office clerk with several years experience
  • Police clearance certificate upon hiring
  • Fluency in German; French and English language skills

Work Rights

Not specified

Tailored Resume

Cover Letter