Call Center Representative - Ehs Call Center - Full Time 3rd Shift

Vna Home Health And Hospice Services Inc

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Superior telephone etiquette
Operates telephone console
Responds to alarms
** The Vna Home Health And Hospice Services Inc is seeking a Call Center Representative for their Ehs Call Center, which operates 24/7. The role requires providing excellent service while managing incoming and outgoing calls during the night shift, with a rotating schedule that includes working every other weekend. **

Job Summary

  • Provide superior service excellence and promote the Elliot Experience to all that access the Elliot Health System via the main telephone lines.
  • Operates the telephone console, answers all incoming calls and paging requests, and responds to all other alarms.
  • Coordinates Pediatric Transports with external and internal Providers and Ambulance transport for all accepted patients.

Matching Summary

Match Score: 75

** The Vna Home Health And Hospice Services Inc is seeking a Call Center Representative for their Ehs Call Center, which operates 24/7. The role requires providing excellent service while managing incoming and outgoing calls during the night shift, with a rotating schedule that includes working every other weekend. **

Skills & Requirements

Must-have

  • Superior telephone etiquette
  • Operates telephone console
  • Responds to alarms
  • Coordinates transports
  • Directory assistance

Nice-to-have

  • Positive working relationships
  • Superior service excellence
  • Promotes Elliot Experience

Key Requirements

  • High school diploma or equivalent
  • At least two years' related telecommunications experience
  • Experience in a fast paced, high volume environment
  • Experience in the healthcare setting preferred

Work Rights

Not specified

Tailored Resume

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