High Value Customer Segment Specialist

AIA Australia

Makati, Philippines
High value segment strategy
Channel development recommendations
Customer engagement activities
Support the Segment Head in developing strategies and tactical initiatives for the High Value Segment, managing key strategic priorities and providing recommendations for channel development, new product, innovative customer engagement activities, and service improvements

Job Summary

  • Support the Segment Head in developing strategies and tactical initiatives for the High Value Segment, managing key strategic priorities and providing recommendations for channel development, new product, innovative customer engagement activities, and service improvements.
  • Collaborate with bank partners for the alignment of segment strategies and integration of plans and initiatives, and if warranted, manage cross-functional teams in execution.
  • Gather marketing intelligence to determine opportunities to innovate and enhance processes and products, identify market trends and propose recommended actions, and provide regular reports on key metrics relevant to the assigned subsegment.

Matching Summary

Support the Segment Head in developing strategies and tactical initiatives for the High Value Segment, managing key strategic priorities and providing recommendations for channel development, new product, innovative customer engagement activities, and service improvements.

Skills & Requirements

Must-have

  • High Value Segment Strategy
  • Channel Development Recommendations
  • Customer Engagement Activities
  • Product Innovation
  • Marketing Intelligence Gathering
  • Business Case Development

Nice-to-have

  • Design Thinking
  • High Energy
  • Stress Management
  • Aggressive Deadlines

Key Requirements

  • 2-3 years relevant work experience
  • Life insurance/bancassurance industry experience
  • Graduate of any 4-year college course

Work Rights

Not specified

Tailored Resume

Cover Letter